Terms of use

Last updated 11 November 2026.

What SettlyWay is

SettlyWay is a listing website. We help renters find places and contact landlords. We are not a party to any tenancy, we are not an estate agency, and we don't collect rent or deposits.

For renters

• Always view the place (in person or by live video) and check who you are dealing with before paying anything.
• If someone says they are an agent, check their REN/REA number on the official LPPEPH register. SettlyWay's "Verified agent" badge means we checked the register once; it is not a guarantee.
• Travel times, costs and nearby places are estimates.
• Never pay a "booking fee" just to view a place. Report suspicious listings with the Report button.

For landlords, agents and room operators

• Only post places you have the right to rent out, with true details and real photos of that place.
• Say honestly whether you are the owner, a registered agent or a room operator. Agents must give a valid REN, REA or PEA number. Only registered estate agents and negotiators may charge an agency fee in Malaysia.
• Mark places as taken when they are rented, and confirm they are still available when asked. Listings pause automatically after 30 days without confirmation.
• Don't post listings that discriminate unlawfully, or that are misleading, duplicated or spam.

What we may do

We may hide or remove listings or accounts that break these terms or that we believe are scams, without notice. We may change SettlyWay or these terms; the latest version is always on this page.

Liability

SettlyWay is provided "as is". As far as the law allows, we are not responsible for losses from dealings between renters and landlords, or from relying on estimates shown on the site.

Law

These terms are governed by the laws of Malaysia.

Contact

Email: hello@settlyway.com